Privacy Policy

Your right to privacy is important and respected by us. Therefore, we will only collect and use your personal data  as is necessary for Imagehouse Studios to deliver to you our professional services.

The privacy policy of Imagehouse Studios is compliant with GDPR regulations.

Personal data includes the following information:

Name & Address

Telephone number

Date of birth

Email address

Any other data collected by us that could directly or indirectly identify you.

We want our Privacy Policy to be fully transparent and for you to be aware and to understand how and what data we collect, and how and why we use that data. Our policy also informs you of methods enabling you to  access, modify or  take control of your personal data that we store.

If  you have questions about our privacy policy or about  your rights, detailed below, you can contact our Data Protection Officer (“DPO”) by emailing us at info@imagehousestudios.com

The data we collect:

We collect data for the purpose of providing you with the best possible experience when you use our Services.

Personal data is collected directly from you when you:

  1. Purchase our services, for example, your name and address and billing information.
  2. Request a quotation or additional information about our services
  3. Fill in contact or special offer forms on our website or on returned printed leaflets, or send us an email.

How we use the information

We will limit the scope of data we collect, and how we use that data to only:

1 Data which is necessary to support the service we offer you

2 Data required to deliver the services you have requested

3 Data we might be required or permitted to store for legal compliance or other lawful purposes

We will only share your personal data as necessary for any third party to provide the services as requested or as needed on our behalf. For example, this might be for processing payments or sending files via online transfer. These third parties are subject to strict data processing terms and conditions and are prohibited from utilising, sharing or retaining your personal data for any purpose other than as they have been specifically contracted for.

How you can access, update or delete your data

If you wish to access, update or delete, your personal data, you may contact us by any of the methods described in the “Contact Us” section below. If you request that we delete your personal data and that data is required by Imagehouse Studios to deliver the products or services we are contracted to deliver to you, the request will be honoured to the extent that the data is no longer necessary for any Services purchased or required for our legitimate business purposes and or legal or contractual record keeping requirements.

Changes to our Privacy Policy:

Imagehouse Studios reserves the right to modify this Privacy Policy at any time. If we deem it necessary to change our Privacy Policy, we will publish those changes to this Privacy Policy and  other places we deem appropriate, so that you are aware of what information we collect, how it is used, and under what circumstances, if any, we disclose it.

If we make material changes to this Privacy Policy, we will notify you here, by email, or by means of a notice on our home page, at least thirty (30) days prior to the implementation of the changes.

Contact Us: If you have any questions, concerns or complaints about our Privacy Policy, our practices, or our Services, you may contact our Office of the DPO by email at info@imagehousestudios.com. Alternatively, you may contact us by either of the following means:

By Mail: Attn: Office of the Data Protection Officer, Imagehouse Studios, Coal Pit Lane, Colne, Lancashire, BB8 8NR

By Phone: 01282 85 99 77

We will respond to all requests, inquiries or concerns within thirty (30) days.

How we store, secure, and retain your data

We follow generally accepted standards to store and protect the personal data we collect, both during transmission and once received and stored, including utilisation of encryption where appropriate. We retain personal data only for as long as necessary to provide the Services you have requested and thereafter for a variety of legitimate legal or business purposes.

Our Commitment to Your Privacy

To make sure your personal information is secure, we communicate our privacy and security guidelines to Imagehouse Studio employees and strictly enforce privacy safeguards within the company.